Institute
Center

Legal

Grievance Officer

How to raise a complaint about something on the platform, or about your data — and how fast we respond.

Grievance Officer

Grievance Officer

Email: support@jeenify.com

Response times

  • We acknowledge every complaint within 24 hours.
  • We resolve it within 15 days.
  • Content we are ordered to remove by a court or the government is removed within 36 hours.

Report content

Use the Report link next to any institute content (a question, a course item, a material, a notice or an institute page) — copyright, obscene or harmful, misleading, or someone’s personal data. You get an acknowledgement at once. You can also write to the Grievance Officer.

Your data

Signed in, open your profile → Security & privacy to download everything we hold for your account or to delete your account. See also our Privacy Policy.