Refund & Cancellation Policy
Effective Date: 1 January 2025
📦How the Subscription Works
- A JEEnify subscription is a one-time payment for a fixed 12-month (1 year) term.
- There is no auto-renewal. We do not store your card for recurring billing and we will never charge you again automatically. Access simply ends when the 1-year term completes, unless you choose to purchase a new subscription.
- Your subscription is activated immediately upon successful payment, giving you instant access to the digital content for the full term.
🚫No Refunds After Activation
Because access to the digital content is granted instantly on payment, all sales are final once a subscription is activated, and no refunds are provided for an activated subscription.
- This applies regardless of how much of the content has or has not been used during the term.
- Promotional or discounted subscriptions are also non-refundable.
- Refunds are not provided for change of mind, or for a violation of our Terms of Service that results in suspension.
In short:
JEEnify is a 1-year, non-auto-renewing subscription. Once it is activated, it is non-refundable.
⚙️Cancellation & Account Deletion
- You may deactivate or delete your account at any time from your account settings or by contacting support.
- Since there is no auto-renewal, there is no recurring payment to cancel.
- Deactivating or deleting your account does not entitle you to a refund for any remaining portion of an activated subscription.
✅When a Refund Is Given
We issue a full refund only when a payment was charged but did not result in an activated subscription, namely:
- The amount was debited but the subscription was not activated due to a payment-gateway or technical failure.
- Duplicate charges for the same subscription.
In these cases the refund is processed to the original payment method.
📩How to Request a Refund (Failed/Duplicate Payment)
- Email support@jeenify.com from your registered email address with the order / transaction ID.
- Our team reviews the request within 3–5 business days.
- Approved refunds are processed to the original payment method and are typically credited within 5–10 business days, subject to your bank or card issuer.
📞Contact
Company: Skelro Technologies (operating JEEnify)
Email: support@jeenify.com
For our privacy practices and terms, see the Privacy Policy & Terms.
While our content is carefully curated, JEEnify (Skelro Technologies) does not guarantee 100% accuracy. Students are advised to verify all answers and solutions before relying on them for exam preparation.